Shipping policy

Shipping Policy

Last Updated: 02/20/2025

Thank you for shopping with Brothers Logistics LLC! We are committed to delivering your order as quickly and affordably as possible. Please read our shipping policy carefully to understand our shipping processes and timeframes.

Processing Time

Orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification once your order has shipped.

International Shipping

We currently do offer international shipping.
International shipping rates and delivery times vary by destination and will be calculated at checkout.
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Order Tracking

Once your order has shipped, you will receive an email with tracking information.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.
Certain products may have shipping restrictions due to local laws or regulations.

Lost, Stolen, or Damaged Packages

We are not responsible for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier to file a claim.
If your order arrives damaged, please email us at brosllc2022@gmail.com within 5 days with your order number and photos of the damage. We will work with you to resolve the issue.

Changes & Cancellations

Once an order has been placed, it cannot be modified. If you need to cancel your order, please contact us within 48 hours of placing your order.

Contact Us

If you have any questions about our shipping policy, please contact us at:

Brothers Logistics LLC
brosllc2022@gmail.com
909-666-0124
630 W Rialto Ave

Unit B-8

Rialto CA, 92376

Thank you for shopping with us!